Gerd Birgit Hay

Gerd has spent a lifetime focused on customer management. Her background stretches from Norwegian Entrepreneur, Analytics Consulting Leader and Country Manager. No-nonsense in her ability to understand and deliver from start-up to scaled global enterprise, she is empathetic to the core. Gerd is driven by a keen sense of what’s going underneath the deep running ‘still waters’. An owner of process, data and award-winning customer management solutions, exploring the new frontier of customer experience and research technology, Gerd is second to none.