Sebastian, a focused corporate innovator driven by his obsession with customer management, is a motivational executive with over 15+ years experience in Europe and the Middle East. His mastery is founded on the belief:
…grasping the essence of the human relationship will truly differentiate your business: for customers, employees as well as partners. Data insights are the vital component of that understanding…
Sebastian has worked for three major airline groups – both full service and hybrid carriers – with an emphasis on innovating customer technologies – with a cost-effective and sustainable investment level.His track record spans strategy & experience consulting, product management, CRM, business process automation and ancillary & business development.
